Shipping policy

Shipping Terms and Conditions

1. Shipping Costs

Shipping costs are displayed during the checkout process and depend on the delivery address, shipping method, and the number and weight of the items ordered. All prices are exclusive of shipping costs.

2. Delivery Times

Delivery takes place within the timeframes specified in the product description. The standard delivery time for orders within Germany is 3-5 business days. Deliveries to other countries may take longer, which will be displayed during the checkout process.

3. Shipping Methods

We offer various shipping options, including standard and express shipping. You can select the shipping method that suits you best during the checkout process.

4. Shipping Providers

Delivery is generally handled by one of the following shipping providers:

DHL

Hermes

DPD

UPS

5. Shipping Costs for International Orders

For deliveries outside of Germany, additional shipping costs and customs duties may apply. These costs will be displayed during the ordering process and are the responsibility of the buyer.

6. Undelivered or Damaged Goods

If your order cannot be delivered or the goods are damaged during transport, please contact us immediately by email at [info@panthera-automotive.com] so we can find a solution.

 

7. Local Pickup

In some cases, we offer the option of picking up your order directly from our location. Specific details can be arranged during the ordering process.

8. Delays

Should any delivery delays occur (e.g., due to holidays, unforeseen events, or issues with the shipping provider), we will inform you immediately and provide a new estimated delivery date.

9. Returns and Refunds

Our return policy applies to returns and refunds. You can find more information in our cancellation policy.

Please ensure that the terms and conditions are tailored to your specific needs, especially regarding international shipping costs or special shipping methods. If you have any legal concerns, it may be helpful to consult a lawyer.